Application deadline 20th March 2025

Job Description: Café Manager
Position: Café Manager
Reports to: Operations Manager
Location: Luna Hut Sauna Café - Beaconsfield Road, Brighton, UK
Job Type: Full-Time – 40 hours per week (daytime, evening, and weekend shifts, with 2 days off per week)
Salary: £25-30k, based on experience
Benefits: Staff discounts on sauna sessions, food, and drinks

Role Overview

The Café Manager is responsible for the day-to-day operations of our new Sauna Café, ensuring high-quality service, an inviting atmosphere, and a well-run food and beverage offering. This is a hands-on role requiring strong leadership, excellent organisational skills, and a passion for hospitality and wellness.

As the key on-the-ground representative, the Café Manager will lead a team of baristas and sauna operators, oversee inventory and supplier management, maintain health and safety compliance, and ensure a smooth customer experience. A significant part of the role includes staff training, cost control, and working collaboratively with the marketing team to drive engagement and build a strong customer base.

This position is ideal for an experienced and proactive hospitality professional with a passion for health-conscious food, excellent coffee, and customer service.

Key Responsibilities

1. Daily Café Operations

• Oversee and manage daily service, ensuring smooth and efficient operations.

• Create and maintain a warm and welcoming environment for customers.

• Ensure consistent quality and presentation of all food and drink offerings.

• Develop and implement operational procedures to enhance efficiency.

2. Team Leadership & Training

• Recruit, train, and manage a passionate and skilled team of baristas and café staff.

• Conduct regular team meetings and check-ins to maintain high service standards.

• Provide ongoing coaching and development to enhance staff skills.

• Foster a positive and supportive work culture.

3. Inventory & Supplier Management

• Manage stock levels, ensuring timely ordering and minimising waste.

• Build and maintain strong relationships with suppliers for high-quality ingredients.

• Monitor and control costs to ensure profitability.

4. Customer Experience & Community Engagement

• Act as the first point of contact for customer concerns, ensuring swift resolution.

• Work with the marketing team to develop promotions, events, and community engagement initiatives.

• Gather customer feedback and implement improvements based on insights.

5. Health & Safety Compliance

• Ensure full compliance with food safety and hygiene regulations.

• Maintain high cleanliness and organisation standards throughout the café.

• Conduct regular health and safety checks, updating records as required.

Skills & Experience Required

• Minimum 2 years’ experience as a café or restaurant manager.

• Strong leadership, problem-solving, and team management abilities.

• Passion for wellness, healthy food, and exceptional customer service.

• Knowledge of cost control, stock management, and supplier coordination.

• Ability to analyse and maintain daily, weekly, and monthly financial records.

• Level 3 Food Safety Certificate (or willingness to obtain).

• Barista skills and knowledge of specialty coffee.

• Excellent communication and interpersonal skills.

• Ability to work flexible shifts, including weekends and holidays.

What We Offer

• Competitive salary

• Opportunity to be part of an innovative wellness brand

• Staff discounts on sauna sessions, food, and drinks

• A supportive and health-focused work environment

• Career growth opportunities as we expand

Opening Date: Late April 2025
Join us in creating a unique space where people can relax, recharge, and enjoy wholesome, nourishing food in a unique atmosphere.

How to apply: If you connect with what you have read in this job advert and you fit the requirements set out please send your CV and cover note to mgmt@lunahutsauna.co.uk