Café Supervisor

Application deadline 28th April 2025

Job Description: Café Supervisor
Position: Café Supervisor
Reports to: Café Manager
Location: Luna Hut Sauna Café – Beaconsfield Road, Brighton, UK
Job Type: Full-Time – 30–40 hours per week (daytime, evening, and weekend shifts, with 2 days off per week)
Salary: £12.50–£14.00 per hour PAYE, based on experience
Benefits: Staff discounts on sauna sessions, food, and drinks, holiday, pension etc.

Role Overview

The Café Supervisors play a vital role in the day-to-day running of the Luna Hut Sauna Café, supporting the Café Manager in ensuring smooth operations, a welcoming customer experience, and high service standards.

As the second-in-command, you’ll act as the Duty Manager in the absence of the Café Manager. This includes responsibilities such as cashing up, managing staff rotas, and overseeing service delivery. The ideal candidate will bring leadership skills, a hands-on attitude, and a passion for both hospitality and wellness.

This is a key opportunity for someone looking to step into a leadership role and grow within an exciting new wellness café concept.

Key Responsibilities

1. Operational Support & Shift Leadership

  • Support the Café Manager in day-to-day operations.

  • Lead service during assigned shifts, ensuring smooth and efficient delivery.

  • Open and close the café when required, including cashing up and end-of-day procedures.

  • Ensure cleanliness, hygiene, and presentation standards are consistently maintained.

2. Staff Supervision & Team Support

  • Supervise front-of-house staff during shifts, including baristas and sauna garden attendants.

  • Support with onboarding and training of new team members.

  • Maintain a positive and supportive team atmosphere during service.

  • Help manage shift schedules and break rotations.

3. Customer Service & Experience

  • Deliver exceptional customer service and build strong rapport with regulars.

  • Handle customer feedback and resolve issues calmly and professionally.

  • Foster a warm, welcoming, and calm café environment.

4. Administration & Compliance

  • Assist with stock monitoring and restocking as needed.

  • Ensure all food safety and hygiene protocols are followed.

  • Participate in regular health and safety and team meetings.

  • Support the manager in reporting shift notes and operational feedback.

Skills & Experience Required

  • At least 1 year of experience in a café or hospitality supervisor/shift lead role.

  • Confidence in leading a team and taking initiative.

  • Strong organisational and communication skills.

  • Ability to cash up, open/close the venue, and troubleshoot operational issues.

  • Passion for great coffee, good food, and a wellness-focused lifestyle.

  • Basic knowledge of stock rotation, food hygiene, and barista skills.

  • Level 2 Food Safety Certificate (or willingness to obtain).

  • Calm under pressure and solutions-oriented.

  • Flexible availability including weekends and holidays.

What We Offer

  • Competitive hourly rate based on experience

  • Staff discounts on sauna sessions, food, and drinks

  • Supportive team culture

  • Training and development with opportunities to grow into a Café Manager or similar leadership role

  • A beautiful, mindful space in a vibrant, growing community

Application Deadline: 28th April 2025

Start date: 12th May 2025 

How to Apply: Please send your CV and a short cover note to staff@lunahutsauna.co.uk