Application deadline 17th March 2025

Position: Site Manager
Reports to: Operations Manager
Location: Mobile Sauna Sites and Central Yard - East Sussex.
Job Type: Full-Time – 40 hours per week (daytime, evening, and weekend shifts, with 2 days off per week)
Salary: £25k - £30k, based on experience
Benefits: Company van provided for work use.

Role Overview

The Site Manager is responsible for the day-to-day operations and maintenance of the mobile sauna sites, ensuring they run smoothly, safely, and efficiently. This is a hands-on role that requires strong organisational skills, problem-solving abilities, and the initiative to self-start.

Acting as the key on-the-ground representative, the Site Manager works closely with staff, oversees maintenance, and ensures a high-quality customer experience. A significant part of the role involves maintaining the safety, upkeep, and functionality of all sauna sites, handling minor repairs, overseeing routine maintenance schedules, and coordinating larger repair needs with external contractors.

The Site Manager plays a crucial role in troubleshooting operational issues, supporting staff, and ensuring seamless site openings, while escalating major concerns to the Operations Manager. This position is ideal for a proactive and adaptable individual with experience in hospitality, outdoor operations, facilities management, or a similar operational environment.

Key Responsibilities

1. Maintenance & Site Upkeep

• Conduct routine maintenance and minor repairs on saunas, stoves, and site facilities.

• Monitor wear and tear, reporting and escalating larger maintenance needs to the Operations Manager.

• Ensure all equipment, including heating systems, lighting, and seating areas, is fully functional.

• Oversee site cleanliness, ensuring high hygiene standards and a welcoming environment.

• Manage stock and supply levels for maintenance-related items (e.g., tools, firewood, safety equipment).

• Perform basic carpentry repairs where necessary.

• Conduct regular safety checks, ensuring compliance with regulations and company policies.

2. Day-to-Day Site Operations

• Act as the main on-site problem solver, identifying and resolving operational challenges.

• Maintain a consistent operational standard across all sites, proactively identifying areas for improvement.

• Ensure compliance with health and safety regulations and company policies.

• Serve as the first point of contact for staff when the Operations Manager is unavailable.

• Step in to cover staff absences when necessary to ensure smooth operation.

3. Staff Coordination & Communication

• Conduct regular check-ins with staff during shifts to ensure consistent service standards.

• Support the Operations Manager in implementing new processes and training staff on operational changes.

• Assist in onboarding and training new staff, ensuring they are familiar with site procedures, safety protocols, and maintenance requirements.

4. Procurement & Logistics

• Ensure essential supplies (e.g., firewood, cleaning products, maintenance tools) are stocked and delivered to sites.

• Collect and distribute printed materials (e.g., safety manuals, operational guides).

• Conduct monthly lost property collection and deposits.

• Transport equipment and emergency supplies between sites as needed.

5. Site Openings & Expansion Support

• Assist in setting up new sauna sites, ensuring all necessary materials and equipment are in place.

• Help develop site-specific operational and maintenance manuals with the Operations Manager.

• Conduct staff orientation and training at new sites, ensuring all paperwork is completed.

Skills & Experience Required

• Experience in hospitality, outdoor operations, facilities management, or multi-site management.

• Happy to work outdoors for extended periods of time including early mornings and weekends in different locations.

• Strong problem-solving skills with a hands-on, proactive approach.

• Excellent communication and team leadership abilities.

• Practical maintenance knowledge, including basic carpentry and site upkeep skills.

• Ability to work independently and adapt to changing needs.

• Full UK driving licence required.

How to apply: If you connect with what you have read in this job advert and you fit the requirements set out please send your CV and cover note to mgmt@lunahutsauna.co.uk