Momence is our booking platform. For your first booking - please use the online checkout on our website.
This will automatically create a Momence account for you which links to Luna Hut.
For future appointments you can either use the web browser or use the Momence app.
To edit existing appointments sign in here or on the app - reset your password to gain access.
Cancelling a session yourself (as per terms) will add credits to your account. These can be then used again by clicking the “membership” option at the checkout.
Credits
To view your remaining credits on your membership you need to log in via a web browser (not via the app).
Go to “my memberships”
The top number is the credits used on your membership, and the bottom number is the guest credits used on your membership.
To find out more about memberships head here
To see non-membership credits (Ie from a refunded session) click on “Event/Appointment Credits”.
1 credit is the equivalent of a 30 minute communal session.
